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Customer Service Guarantee

Our Promise to You


You and Your Pet(s) Matter to Us

If you have a question or concern, give us a call. We are here to listen and help you decide what are the best products for your pup. 

Try Us for 60 Days or Money Back

Purchase a dog collar and/or leash today and you have 60 days from the date of delivery to let us know you are unhappy. We will refund your money and send you a postage label to return the product.

We Replace If Damaged or Defective

If anything happens to your collar or leash that ruins the quality, compromises the integrity or causes it to no longer be useful we replace it. We want to make sure you and your dog can get the most out of our products. We don’t want you to worry.